- How do I qualify for free shipping?
- Where do you ship to?
- What shipping methods do you offer?
- When will my order ship?
- Where do orders ship from?
- What is your return policy?
- Can I change or cancel my order?
- My order arrived damaged, missing an item, or with an incorrect item. What now?
- What forms of payment do you accept?
- Do you offer gift cards?
- Do you offer any discounts or promotional codes?
- Can I use multiple promo codes at a time?
- Are your products vegan and cruelty-free?
- Where are your products made?
- Do your products have expiration dates?
- Are your products safe if I’m pregnant and/or nursing?
- Can I recycle your packaging?
- Why is your brand called Happy 2nd Birthday?
- Do you donate or partner with cancer charities and organizations?
If you have any questions about your order, our products, you want to send us a love letter, or there’s anything else not covered in the FAQ section, please feel free to reach out to email@example.com and we’ll get back to you right away. We also encourage you to connect with us on Instagram or Facebook @Happy2ndBday, where we are happy to help you figure out how to layer skincare products, source gifts for folks who are going through a tough time, offer up some dating advice… whatever you need.